How Gen Z is Redefining Communication in the Workplace

Generation Z will soon make up 30% of our workforce – close to surpassing Millennials, who sit at 35% of our current makeup. As time moves forward, there is more pressure to understanding Gen Z in its entirety.

If managers are not meeting the needs of each generation that they employ, employees will not work together successfully, which threatens the future of American businesses.

Communication and interaction is noticeably different. And no – we’re not talking about implementing popular social terminology like “skibidi, sigma, fanum tax”.

The general communication preference is transactional and kept straight to the point.

1. Gen Z prefer quick, direct communication via texts/IMs over lengthy back and forth email chains. Consider implementing Teams or Slack messaging services if your company operates solely on email.
2. They appreciate concise messages and prefer not to spend time deciphering lengthy explanations or jargon. If more information is required, trust that Gen Z will inquire as needed.
3. They expect transparency and honesty in communication from both their peers and supervisors. They want clear instructions and feedback.
4. The C-suite isn’t scary. They prefer less rigid, hierarchical communication. A more collaborative and inclusive communication style is appreciated, and they are comfortable approaching leaders directly.
5. Gen Z still cares about connecting with coworkers. They value staff meetings, meetings with their bosses, and still make an effort to connect with coworkers on a personal level. After all, Gen Z needs connection just as much as the next person!

There’s no need to worry about extreme formality when communicating with Gen Z. All that’s required is clear, respectful messaging.

From the interview chair (or screen) to the workplace, change your expectations on how you communicate and receive communication from Gen Z. Oftentimes, this transactional nature can be perceived as disinterest or standoffish if you’re not expecting it. In a world where efficiency is prioritized possibly more than ever, trust that language is adopting the signs of the times.